Our Policies

Membership Policy

  • All members are required to abide by the rules and Member Code of Conduct in the Member Handbook 
  • All members 14 and over are required to present a valid membership card for identification when using the FOOTHILLS AREA YMCA
  • Suspension or termination of FOOTHILLS AREA YMCA membership privileges may result from a violation of the Member Code of Conduct, at the discretion of the CEO.
  • Any membership that lapses for three months or more will be assessed another Joining Fee to rejoin.
  • All fees paid for membership, including Joining Fee, are non-refundable.
  • All credits on an account expire one year from the issue date.
  • Membership rates are subject to change at any time during my membership.
  • All members, staff, and guests of the FOOTHILLS AREA YMCA are required to present state/government issued photo ID to enter the facility and agree to have their name ran against a registered sex offender registry list to create a safe environment for all.
  • If terminating a membership, members are required to submit a written notice 30 days prior to their next payment date. If a written notice is not provided, the FOOTHILLS AREA YMCA may charge my account for one additional month prior to terminating the membership. 
  • All fees paid for membership, including joining fees, are non-refundable.
  • Membership holds are available for up to 3 months for travel, medical, or financial reasons. At the end of 3 months, the hold will automatically expire and the regular membership will resume.

Guest/Nationwide Member Policy

  • All guests must be accompanied by a member and will be required to stop by the welcome desk, be registered as a guest, and sign applicable waivers.
  • All guests of current FAYMCA members will receive one complimentary visit each year. After the first visit, guests of current members may visit the Y thereafter with a member for a nominal fee.
  • Guests and Nationwide members cannot sign up for classes, bring other guests, or use child watch.
  • Active AND eligible members of other participating YMCAs can visit the Foothills Area YMCA for free, given they use their home YMCA 51% of the time.
  • Nationwide membership is valid for active, full facility YMCA members. Program-only participants and special memberships are not eligible for Nationwide Membership.

Program Policies

  • For all program policies, refer to our programs page and check under each individual program.

Facility Policies

  • Food is only permitted in the lobby, the Zone, and conference room.
  • Children aged 10-13 may use the fitness center accompanied by a parent or guardian. Ages 10-11 may use the cardio equipment in the Fitness Center after completion of a one-hour Kids Cardio appointment with a Y Fitness Coach; may participate in group exercise classes with their parent or guardian provided the class does not involve any free weights; must be at least 52” tall to participate in cycling classes. Ages 12-14 may use the selectorized equipment in the Fitness Center after completion of 3 x one-hour TeenQuest appointments (this is OPTIONAL just like FitQuest) with a Y Fitness Coach; may not use free weights (see exceptions for 13 & 14 year olds below). Ages 13-14 may use free weights ONLY AFTER completing 8 x 55-minute teen free-weight training sessions with a Y personal trainer and with trainer approval. Ages 15+ have full access to the Fitness Center (machines & free weights) and classes.
  • Youth must be 14 or older to be left in the facility unaccompanied by an adult.
  • Youth must be 14 or older to be left in the facility unaccompanied by an adult.
  • Pets are not permitted in the facility or on the grounds (service dogs are an exception).
  • Members must vacate the facility by the posted closing times.
  • Members must cover any open wounds while in the facility.
  • No skates or skating/roller shoes are allowed inside the facility.
  • Only closed toe shoes are allowed in the fitness center.
  • Members should refrain from using the Y for at least 24 hours if they have had a fever or not felt well.

Weapons

The Foothills AREA YMCA does not allow members, program participants, guests, etc. to bring weapons into the YMCA’s facilities, athletic fields and/or any other venue owned or leased by the YMCA. This policy includes concealed or open carry in line with signage placed in each of the YMCA’s front entrances. Exceptions to concealed or open carry may include: Certified and sworn municipal, state or federal police officers (YMCA staff have the right to ask for credentials upon entry). Failure to comply with the YMCA’s weapons policy can result in termination of YMCA membership/program privileges. 

Group Exercise Code of Conduct

  • Anything that disturbs others or the instructor during a class is not permitted. Please keep talking to a minimum during class and refrain from using head phones while participating in a group fitness class.
  • Please arrive early or on time for class; it is disruptive to interrupt a class once it has started.
  • If you have arrived after 5 minutes of a group exercise class has begun, you are not permitted to enter the studio and participate in that class.
  • All members must register for the class before the starting time.

Locker Room 

  • Separate lockers for men and women are provided with lockers for daily use free of charge. They should be emptied after every use. Members must bring their own locks.
  • The YMCA is not responsible for any lost or stolen items.
  • Valuable should be left secured in your vehicles.
  • Cell phones and cameras are not permitted in or around the locker rooms.
  • Please be aware of others personal space when changing.
  • The lockers are emptied nightly. Any items left overnight will be removed.
  • Ages 10+ are permitted to use the men’s or women’s locker room without supervision (gender appropriate)•Ages 5+ must user gender-appropriate locker rooms
  • Ages 5-9 in locker room must be directly supervised by a parent or guardian
  • Parents with children ages 13 and younger are strongly encouraged to use the family locker rooms located in the lobby. These changing rooms include a shower and are also available to those who require special assistance or parents assisting an opposite gender child. 

Child Watch

  • For ages 6 weeks to 10 years old.
  • Limited to 90 minutes per child watch shift.
  • For Family or Single Parent family members of the Foothills Area YMCA.
  • Children cannot be checked in to child watch 15 minutes prior to closing.
  • Child Watch associates are not permitted to change diapers for Child watch participants.
  • For ALL child watch policies, please refer to the Child Watch Handbook here.

Pool

  • YMCA staff may close the pool at any time for safety reasons.
  • Food, drinks, gum or glassware are not allowed on the pool deck.
  • All swimmers must shower before entering the pool.
  • Swim attire must be appropriate and suitable for a YMCA family atmosphere.
  • The lifeguard has the authority to stop any unsafe behavior, enforce all rules, swim test any swimmer, and ask those not in compliance to leave the pool area.
  • For all aquatics policies, please refer to the member handbook under “Aquatics”

Privacy Policy

This privacy policy sets out how the Foothills Area YMCA uses and protects any information that you give the Foothills Area YMCA when you use this website. The Foothills Area YMCA is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Foothills Area YMCA may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 10/28/2019.

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.  We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.  We also endeavor to limit access to personal information to only employees, agents and representatives that need to know.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.